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TERMS & CONDITIONS
Last Updated: April 2025
Welcome to Cape Moto Society. By accessing or purchasing from our store, you agree to the following terms. Please read them carefully before placing an order.
1. About Cape Moto Society
Cape Moto Society is a South African-based sole proprietorship offering custom-designed merchandise including stickers, shirts, hoodies, and key tags.
2. Orders & Shipping
Orders are shipped every Thursday, unless otherwise arranged.
We currently ship only within South Africa.
Delivery times vary depending on your location and courier.
You will receive tracking information once your order has been dispatched.
3. Payments
We accept:
EFT (Electronic Funds Transfer)
Yoco (via card or supported payment methods)
All prices are listed in South African Rand (ZAR). We are not VAT registered, so no VAT will be charged.
4. Returns & Refunds
Due to the custom nature of our merchandise:
No refunds or exchanges are offered unless the product is defective or damaged upon arrival.
If your item arrives damaged, please contact us within 3 days of delivery with clear photos.
5. Product Information
Care Instructions:
Follow the care instructions on the garment tag to maintain quality. We are not responsible for damage caused by incorrect washing or handling.
Product Variations:
Minor variations in color, texture, and fit may occur due to the materials and production process. These are not considered defects.
6. Guest Checkout
Cape Moto Society uses guest checkout only. No customer account is required to place an order.
7. Legal Jurisdiction
These Terms are governed by the laws of the Republic of South Africa. By using our site or making a purchase, you agree to submit to South African legal jurisdiction.
Privacy Policy
Last Updated: April 2025
At Cape Moto Society, we take your privacy seriously. This Privacy Policy explains what personal information we collect, how it is used, and how we protect it. By using our website and placing an order, you consent to the collection and use of your information as described in this policy.
1. Information We Collect
When you make a purchase, sign up for updates, or interact with our website, we may collect the following personal information:
Contact Information: Name, email address, shipping address, phone number.
Payment Information: Payment method details (we do not store full card information, only the transaction details provided by payment gateways).
Cookies: We may use cookies to enhance your experience on our site, like keeping items in your cart or tracking site performance.
2. How We Use Your Information
We use your personal information for the following purposes:
Order Processing: To process and ship your orders, and to send order confirmations and tracking information.
Customer Support: To respond to your inquiries and assist with any issues or returns (where applicable).
Marketing: If you subscribe to our newsletter, we may send you updates about new products, promotions, or events. You can opt out at any time.
3. Sharing Your Information
We do not sell or share your personal data with third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website and processing payments (e.g., Yoco for payment gateway). These third parties are obligated to keep your information confidential.
4. Data Protection
We are committed to protecting your information. We use a combination of physical, technical, and administrative safeguards to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to improve your shopping experience. Cookies are small files stored on your device that help us remember your preferences and actions. You can manage or disable cookies through your browser settings if you prefer not to use them.
6. Your Rights
You have the right to:
Access the personal data we hold about you.
Correct any inaccuracies in your information.
Request deletion of your personal data (subject to legal or operational requirements).
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.